At Wave, consulting is at the center of what we do and who we are. Since our start in the late ’90s, our consulting first ideology has empowered us to offer a custom solution for each customer’s unique requirements contrary to a catch-all program. We work hand-in-hand with our clients throughout San Jose, spending time and resources so that we have a full understanding of their pains and goals and can create a personalized approach to strategic digital transformation.

Back Office Modernization

The Back Office is the core of your organization. If your processes have a lot of blockers, the resulting productivity loss will have a ripple effect throughout your entire company. For example, let’s say a organization onboards a new client in minutes but requires several weeks to spin up a new employee or supplier. That’s a challenge because both your employees' talent and your partner’s products play a crucial role in providing exemplary service to the customer. Therefore, if those pieces are not operating accurately, your client is ultimately who is disadvantaged. Your Front Office can only be as seamless as your Back Office, and both must be included in a strategic digital transformation.

 
 
 

Business Intelligence

At Wave, our expertise includes a complete understanding of your business standards as well as the technology that accurately delivers intelligent information. We ask the right questions and can define the right information to answer questions such as:
  • What happened?
  • When did it happen?
  • Why did it happen?
  • Who was involved?
  • Will it happen again?
  • What will happen if we change x or y?

 
 
 

Data Migration

Outlining a plan is the most critical part of a migration. Every migration needs a certain amount of strategic digital transformation of the data moving from the source repository to the destination. Considerations must include mapping metadata, folder structure, search capabilities, and many other elements that will allows users to find appropriate information. It’s imperative that you spend the time to learn about the problems you have and what is needed to resolve them.

 
 
 

Intelligent Information Management

It is widely understood that the modern organization depends on multiple sources to collect data whether it’s a HCM, ERP, ECM, or CRM. Regardless of which system you’re using, it consists of vital business information and content that is imperative to the success of your business. Both organizations and their clients require information from multiple repositories to complete work, and this adds additional complexity if that data is not easily attainable. The conventional method was to pull information into a central location but this approach is not sustainable long term as one system can’t maintain everything, particularly in some mid-range to large businesses.